Required skills

communication skills to liaise with customers and peers to achieve outcomes

literacy skills to

read and interpret enterprise procedures manuals and specifications

numeracy skills to interpret technical data and devise addressing schemes

planning and organisational skills to plan and prioritise own work

problem solving skills to

deal with unexpected situations on the basis of safety and specified work outcomes

troubleshoot common network problems according to help desk procedures

safety awareness skills to

apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

follow enterprise OHS procedures

work systematically with required attention to detail without injury to self or others or damage to goods or equipment

technical skills to

configure applications and verify their connection to provide network services

configure interfaces test and verify correct functionality

configure the security features of a network to minimise risk of security breach

plan build configure test and analyse the performance of a network

use appropriate tools to develop and test network addressing

use appropriate tools to monitor and analyse the routing of packets in a network

Required knowledge

enterprise OHS procedures

internet and computer network communication

network addressing schemes

open systems interconnect OSI and transmission control protocol TCPIP model

planning the cabling of Ethernet networks

seven layer OSI model

tool and equipment correct usage

troubleshooting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

implement OHS workplace procedures and practices

develop a network addressing scheme

determine required network components to build the network

plan build configure test and analyse the performance of a network

troubleshoot network problems

Context of and specific resources for assessment

Assessment must ensure

a site where building and maintenance of a secure network may be conducted

use of tools equipment and materials currently used in industry

relevant workplace procedures product and manufacturing specifications codes standards manuals and reference materials

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate building configuring and testing a secure wired LAN or WAN network

direct observation of the candidate troubleshooting network problems

oral or written questioning to assess required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Apply advanced routing protocols to network design

ICTTEN4212A Apply advanced routing protocols to network design

ICTTENA Configure and troubleshoot advanced network switching

ICTTEN4213A Configure and troubleshoot advanced network switching

ICTTENA Install and maintain a wide area network

ICTTEN4214A Install and maintain a wide area network.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

OHS may include:

Environmental requirements may include:

Appropriate personnel may include:

Network addressing scheme may include:

Calculations may include:

Network hardware may include:

Established procedures may include:

Network resources may include: